Terms and conditions

Orders and prices

Prices are in Jordanian dinars and may change without prior notice. An order is confirmed after we contact you and confirm the product is available. We reserve the right to refuse or cancel any order if the product is unavailable or there is an obvious pricing error.

Availability and images

We do our best to show products and their descriptions accurately. The packaging may differ slightly from the picture because of updated releases from the manufacturer.

Shipping and pickup

The shipping and delivery terms published on the "Shipping and delivery" page apply. The recipient should inspect the order on delivery and report any damage immediately.

Returns and replacements

The "Returns and replacements" policy published on our website applies.

Your account

You are responsible for keeping your login details confidential and for all activity under your account.

Intellectual property

The website's texts, designs and logos belong to Vitali or to the brand owners, and may not be copied or reused without permission.

Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan. We may amend them and will publish the updated version on this page.

Last updated: 4 November 2026